Privacy Policy

Last updated: November 1, 2026

Squishoo ("we", "us", "our") runs the online store at squishoo.store. This Privacy Policy explains what personal information we collect when you visit our store or buy from us, how we use it, and the choices you have.

Information we collect

  • Contact and order details: your name, email address, phone number, and shipping and billing address.
  • Payment details: payments are processed securely by our payment providers. We do not store your full card number.
  • Order history: the products you view, add to your cart, buy, return or cancel.
  • Messages: anything you send us when you contact customer support.
  • Device and usage information: your browser, device, IP address, and how you use our store, collected through cookies and similar technologies.

How we use your information

  • To process, ship and track your orders, and to handle returns and refunds.
  • To reply to your questions and give you customer support.
  • To keep our store secure and prevent fraud.
  • To improve our store and products.
  • To send you offers and news, but only where you've agreed to receive them. You can unsubscribe at any time using the link in our emails.
  • To show you relevant ads on platforms such as Meta (Facebook and Instagram) and TikTok, based on your activity on our store.
  • To meet our legal obligations.

Who we share it with

We only share your information with partners who help us run the store, including:

  • Shopify, which hosts our store (see Shopify's Privacy Policy);
  • payment providers and delivery couriers;
  • apps we use for things like bundles, order tracking and customer chat;
  • advertising and analytics partners such as Meta, TikTok and Google.

We may also share information when required by law. We never sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences, understand how our store is used and measure our ads. You can control cookies through your browser settings, although some parts of the store may not work properly without them.

Children

Our store is intended for adults. We don't knowingly collect personal information from children. If you believe a child has given us their information, please contact us and we'll delete it.

Keeping your data safe

We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure. We keep your information only as long as we need it to fulfil your orders, meet legal requirements and resolve disputes.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, or to object to certain uses of it. To make a request, please contact us. We may need to verify your identity first.

International transfers

Our service providers may store and process your information outside the country where you live, including in other countries where they operate.

Changes to this policy

We may update this policy from time to time. We'll post the new version on this page and change the "Last updated" date.

Contact

If you have questions about your privacy, please reach us through our Contact page.